1. I didn't fill out a pool card application. Will I still have a pool card to pick up Saturday?
No, if you didn't fill out the application that was mailed to you, you will not yet have a pool card. In order to get one, you may come by on Saturday between 9 and 11 and fill out an application. Your pool card will then be ordered through RPM.
2. I will be out of town/otherwise occupied on Saturday morning. Is there another time when I can pick up my pool card?
Yes. You may pick up your pool cards the first time you come to the pool, once the pool opens. The gate guard will assist you in locating and signing for your card.
3. I have my pool card from last year. Can't I just use it?
No, we have new pool cards this year, complete with new information. We have many new residents, and some who lived here last year have moved.
4. I did not pay my VOWCA dues ($300) this year. How can I get a pool card?
You can write a check to RPM for the entire amount owed and send it in with your pool card application. If you're not sure how much money you owe, the gate guards and lifeguards will have a list of delinquent accounts and can check to see if you are on it. Please keep in mind that liens will be placed on these accounts (with an additional $125) in September.
5. My pool card is not in yet because I applied late/failed to fill it out entirely. How can I get into the pool?
If your VOWCA dues are paid but you still don't have a pool card, you may show your ID or recent bill with your VOW address to the gate guard to gain entry to the pool.
6. I forgot my card. Can I get into the pool today?
Sorry, you'll be asked to go home and retrieve it.
7. I lost my card. Can I get a new one?
Yes, new cards are available for $5/card.
If you have additional questions, please let us know!
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